Office Manager

Office Manager Siskind Susser P.C. | Memphis, TN (On-site)

Siskind Susser is a nationally recognized immigration law firm based in Memphis. We’re looking for a bilingual (English/Spanish) Office Manager to manage front office operations and ensure our Memphis office runs smoothly.

You’ll be the primary in‑office point of contact for clients, visitors, and staff. While phone reception is handled remotely, you’ll manage client intake, daily operations, and office logistics — and you’ll work closely with the COO on operational priorities.

Client Intake & Front Desk

• Manage the client intake process and ensure accurate, timely onboarding
• Serve as the welcoming face of the office for clients and visitors
• Communicate with Spanish‑speaking clients in person and via email
• Coordinate with our remote receptionist on scheduling and intake workflows

Office Operations

• Oversee daily operations and maintain an organized office environment
• Handle mail, deliveries, and office supply ordering
• Identify and implement process improvements
• Provide backup phone coverage when needed
• Support attorneys and staff with administrative needs

Events & Culture

• Coordinate catering for meetings and firm events
• Keep kitchen and common areas stocked and organized
• Help with birthday lunches, holiday events, and team gatherings

• Fluent in English and Spanish (required)
• 3 years of office or project management experience
• Strong organizational and multitasking skills
• Experience improving workflows and processes
• Comfortable with intake systems and office technology
• Discreet with confidential information
• Law firm or professional services experience preferred
• Bachelor’s degree or equivalent experience

• Competitive salary
• Health insurance (employer co-sponsored)
• Dental, vision, and life insurance options
• Employer-sponsored disability insurance
• 401(k)
• PTO