Centralized Scheduler | Days

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Works in conjunction with facility leaders and frontline associates to accurately and timely meet schedule and timekeeping requirements. Assists leader in allocation of resources according to department guidelines and regulations. Provides office support duties for the Resource Management Center. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Works in conjunction with facility leaders and frontline associates to accurately and timely meet schedule and timekeeping requirements. Assists leader in allocation of resources according to department guidelines and regulations. Provides office support duties for the Resource Management Center. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• Collaborates with facility leadership and frontline associates to ensure associate schedules are published and updated according to department requirements.
• Deploys resources to units based on department criteria and guidelines to ensure adequate coverage for shifts.
• Promotes effective communication concerning all scheduling, staffing and payroll applications.
• Ensures scheduling and payroll related activities are performed consistently and in a timely manner.
• Maintains accuracy of scheduling and timekeeping for associates including but not limited to call in’s, shift swaps and planned time off.
• Demonstrates successful partnerships with facility leaders and frontline associates to balance unplanned schedule changes.
• Creates, maintains, and produces reports related to unit based staffing and scheduling metrics.
• Collaborates with the leader for enhanced pay practices, including shift incentives.
• Ensures fit of competencies and experience when scheduling.
• Performs schedule audits to ensure staff meet authorized hours and schedule requirements.
• Promptly updates the scehduilng system to ensure the accuracy of data including new associate, transfers and terminations.
• Supports continuity of staffing operations by cross-training and providing scheduler coverage when needed.
• Performs other duties as assigned.

• Preferred
  - Associates Degree
• Required
  - High School Diploma or Equivalent

• Required - 0-1 years Administrative
• Preferred - 1-3 years Hospital staffing or scheduling, or a closely related function

• Knowledge of the business structure of clinical areas, nursing staffing structure, and staffing office operations.
• Knowledge of hospital staffing/scheduling policies and procedures.
• Proficient in scheduling systems and electronic timekeeping software.
• Must be proficient in the Microsoft Office program or programs (Word, Excel, Powerpoint) as indicated in the specific function within the department.
• Excellent verbal and written communication skills.
• Ability to prioritize and execute multiple tasks within deadlines with minimal supervision.
• Ability to determine appropriate course of action in more complex situations and when to elevate issues to the leader.
• Must be able to to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
• Ability to organize multiple tasks and projects and maintain control of own and others' work flow.
• Ability to perform basic arithmetic calculations.

• There are no lead or supervisory responsibilities assigned to this position.

• The physical activities of this position may include climbing, pushing, standing, hearing, walking,…