Vendor Management Program Manager - IT Supplier

We anticipate the application window for this opening will close on - 9 Mar 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross‑functional collaboration as we work together to engineer the extraordinary. The preferred working location for this role is the Medtronic facility located in Mounds View, Minnesota.

However, you may work from the following Medtronic sites:

• Fort Worth, Texas
• Boston, Massachusetts
• Memphis, Tennessee
• North Haven, Connecticut
• Jacksonville, Florida

This role may require 5-10% domestic travel to enhance collaboration and ensure successful completion of projects.

As the Supplier Performance Manager within the Vendor Management Office (VMO), you will be responsible for driving continuous improvement and accountability across Global IT’s strategic supplier base. You will oversee key processes related to supplier segmentation, performance monitoring, engagement, and development. You will collaborate with global teams, internal customers, and our most impactful technology suppliers to ensure performance is measured and managed effectively, aligned with operational, financial, and innovation goals.

Success in this position will be achieved through the implementation and ongoing maintenance of supplier scorecards, coordination of recurring supplier events (monthly stewardship, QBRs, annual summits), and the generation of sustainable value from programmatic governance and partnership activities.

• Supports the ongoing management of the strategic partnerships program by collaborating with the vendor management team - to establish strategies, structures, and templates.
• Ensure consistent processes with the vendor management team and Global IT’s top suppliers.
• Applies established governance and partnership frameworks to supplier management activities, supporting the creation and maintenance of scorecards, participating in SLA/KPI review forums, and assisting with the implementation of improvement plans based on quantitative and qualitative feedback.
• As a part of the VMO supplier scorecard program, builds relationships internally and externally with account teams, technology SMEs, and executive sponsors.
• Manages the segmentation of suppliers into tiers, ensuring the process is conducted and reviewed at a regular cadence. Maintains criteria for Global IT’s investment level in strategic suppliers and partners.
• Coordinates Quarterly Business Reviews (QBRs) and Executive Supplier Reviews (ESRs), maintaining the master calendar, scheduling meetings, and ensuring programmatic stewardship. Supports agenda preparation, attendee management, and meeting prioritization in partnership with key stakeholders.
• Works with the vendor management team to maintain relationship ladders and stakeholder maps for our leading technology suppliers.
• Supports the execution of our annual Supplier Summit (and related events) by coordinating logistics and assisting with general event planning.
• Connects Medtronic’s needs with partner capabilities by administering stakeholder conversations, reviewing supplier pitch books, and coordinating innovation opportunities in partnership with VMO strategic leads.
• Supports the tracking and execution of identified use cases that leverage new-to-Medtronic supplier capabilities in digital, AI, and automation, resulting in hard-dollar return on investment.

• Bachelor’s degree
• 5+ years of experience with a bachelor’s degree or 3+ years of experience with an advanced degree

• Strongly Preferred:
• Bachelor’s degree, preferably in a technical or business‑related field.
• 8+ years working in some combination of IT operations, procurement,…