Program Manager - AMER Construction Coordination, AMER Construction Programs

Job  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking an exceptional individual to join the Data Center Capacity and Delivery (DCCD) Program Management Office as a Program Manager supporting Construction Coordination. Our team provides administrative project support, leads strategic initiatives, and drives process improvement for our Construction customers across the organization. We thrive on operational efficiency and always insist on the highest standards.

The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all construction disciplines.

• Facilitate Work Order (WO) and Change Order (CO) requests
• Maintain and track the status of contracts in Procore and Contract Central
• Build and manage related key performance indicators (KPIs) to measure, control, and benchmark contract processes
• Partner with internal teams to identify process and system improvement opportunities
• Work closely with internal stakeholders such as program managers, construction managers, pre‑construction managers, and legal partner teams to align data and business practices
• Own the delivery and backup of Monthly Business Review (M ) reporting for peer and manager review
• Implement and maintain reports and dashboards
• Write and maintain internal and external training material and standard operating procedures (SOPs)

In this role, you will be responsible for facilitating program coordination of Construction Contracts with General Contractors (GCs) and other external vendors, develop data visualizations that drive business decisions, and contribute to process improvements for the DCCD Construction teams. You will be involved in the full life cycle of construction project contracting including activity from the start of the construction project through project execution and close out.

You will work with highly‑motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers.

Diverse Experiences. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• 2+ years of program or project management experience
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience with SQL

• Experience in a highly analytical, results‑oriented environment with cross functional interactions
• Experience working in Procore for Construction Project Management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information.