Business Development Manager- Final Mile

Overview

Business Development Manager - Final Mile

We are seeking a high-performing Business Development Manager to drive new customer acquisitions within our Final Mile Heavy Bulky Home Delivery business. This role focuses on identifying, pursuing, and winning new logos across furniture, appliances, home improvement, fitness equipment and other oversized consumer goods verticals. The ideal candidate is a proven hunter with deep knowledge of final mile logistics, white-glove delivery, and installation services, and has a strong network across retailers, manufacturers, and e-commerce brands.

As a Business Development Manager
, you will identify and win new-logo business, partner strategically with prospects, and build trusted relationships that lead to enduring value and transformational growth.

As a key member of the North America Business Development team
, your focus will be to generate and close new business for our final mile heavy bulky home delivery division. You will identify ideal target customers using data, insight, and intuition and position Maersk as the logistics partner that delivers clarity, reliability, and innovation. You will be responsible for outreach, identifying and prospecting new logos for Maersk Ground Freight and generating sales as well as building a sales pipeline that allows consistent business growth for ground freight.

• Own the full sales cycle from prospecting and lead generation through contract execution and onboarding
• Acquire new enterprise and mid-market customers requiring heavy bulky, white-glove, and in-home delivery solutions
• Target shippers in furniture, appliances, bedding, fitness equipment, home décor, home improvement and specialty retail
• Develop account strategies to penetrate complex organizations with multiple decision-makers

• Sell value-based final mile solutions including:
• Heavy bulky threshold and white-glove delivery
• Room-of-choice, unpacking, assembly, and installation
• Returns, reverse logistics, and haul-away services
• Dedicated and hybrid delivery models
• Complex installations
• Collaborate with operations, pricing, and solution design teams to create customized delivery solutions
• Present compelling proposals that balance service, scalability, and cost

• Build and maintain strong executive-level relationships with customers and prospects
• Represent the company at industry events, trade shows, and customer meetings
• Stay informed on market trends, competitor offerings, and customer expectations in final mile logistics

• Consistently meet or exceed new business revenue and margin targets
• Maintain accurate pipeline management and forecasting in CRM
• Provide regular updates on sales activity, win/loss insights, and market intelligence

Travel: 30-50%

• Win New-Logo Business: identify, engage, and convert high-potential prospects into long-term Maersk clients
• Prioritize with Insight: use data sources to segment and prioritize target accounts
• Lead with Empathy and
  
  Purpose:
  
  build relationships with a customer-first approach
• Collaborate to Win: work with solution engineering, operations, product, pricing, and legal
• Own the Sales Cycle: use structured methodologies to manage the lifecycle from first contact to contract signature
• Build a Better Pipeline: maintain a healthy pipeline in SFDC
• Execute with Discipline: set objectives, measure results, and improve continuously

You’re motivated to win every day and drive growth with new business and developing solutions that drive value for customers and the organization. You are organized, disciplined, and driven by closing deals. You blend humility and resolve with curiosity, integrity, and empathy. You ask the right questions, dig deep into problems, and deliver outcomes that make customers say: “Why weren’t we working with Maersk sooner?”

• Minimum 7+ years of business development or sales experience in final mile, heavy bulky, home delivery, or white-glove logistics
• Proven track record of closing new logos and complex transportation or logistics deals
• Strong understanding of…