Senior Customs Trade Specialist

Responsibilities

This position is responsible for any of the various tasks listed as assigned. Decision making for release related tasks, assigning work to the appropriate queue for proper entry processing, live/quota entries, FDA/FWS entries, scrolling, voids/deletes and voluntary entries utilizing computer skills in a windows environment.

Maintains uniform business practices and procedures to ensure compliance with customs and OGA laws and regulations and according to Fed Ex Express expectations. Analyzes documentation provided to determine the harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed. Also ensures that the required information is submitted or transmitted electronically.

Completes the classification of imported merchandise by determining the proper tariff classification and associate duty rate, and calculating the entered value using T/B and Fed Ex systems. Contact customers to resolve classification questions or to obtain government documentation required for entry. Completes the release and classification processing of each aged shipment after obtaining all missing information or documentation or moving it to the proper queue for processing.

Answers inquiries by Fed Ex Express and Fed Ex Express customers about the clearance status of any shipment. Accesses the internet, Fed Ex systems for customer databases, spreadsheets & manifest scrolling. Communicates with customers, CBP and other government agencies to obtain necessary information for release. Analyzes and researches unapplied cash and non-payments by using accounting systems (ODQ) and mainframe application 74.

Makes necessary adjustments to the Fed Ex account as requested by management. Processes all monthly and additional invoices that need to be sent out to Fed Ex Express.

High school diploma/GED. Two (2) years of business experience required, which includes one (1) year of related business experience preferred. Strong working knowledge of CBP regulations and harmonized tariff as well as OGA regulations preferred. Ability to analyze data and information. Ability to make sound decisions in a time‑sensitive atmosphere. Strong organizational skills to allow for completing multiple duties and meeting multiple deadlines.

Excellent communication skills, written and oral.

• Associate’s degree or equivalent preferred.
• Six (6) months brokerage experience required.
• One (1) year experience with customer contact required.
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• CCS and/or Brokers license preferred.
• Excellent verbal and written communication skills.
• Organizational and interpersonal skills.
• Problem‑solving skills.
• Ability to handle a high volume of work.
• Ability to handle time‑sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.
• Knowledge of customs regulations and harmonized tariff schedules required.

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, and other job‑related factors permitted by law.

An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

$23.34 - $35.01 USD Hourly

M/F 7:30 to 4:00 pm and T/W/T 8:00 am to 4:30 pm, Hybrid.

Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.