Business Transformation Project Manager

Business Transformation Project Manager

Business, Platform & Data Transformation Program — Specialty Pharmacy Customer

Role Title
- Business Transformation Project Manager

Engaged By
- Altimetrik (contract)

Engagement Type
- Contract

Client / Program
- Specialty pharmacy customer — enterprise business, platform and data transformation

Team
- Business Transformation Team

Reports into
- Business Transformation Lead / Transformation Office

Location - US (travel may be needed to Memphis, TN if or when needed)

Experience - 15+ years in business transformation / change-led project management

About the Engagement:

Altimetrik is delivering an enterprise business, platform and data transformation program for a specialty pharmacy customer — shifting the organization from a manual, reactive operating model to an intelligent, configuration-first, AI-enabled platform. The program is large and multi-threaded, spanning numerous concurrent work streams (platform foundation, pharmacy operations, hub and portals, patient access, distribution, revenue cycle, therapy management, and a dedicated data & AI track) delivered across six milestones and phased by therapy and by site.

Alongside the technology delivery organization sits the Transformation Office and its Business Transformation Team, which owns the human and operational side of the change. The Transformation Office runs its own portfolio of work streams in parallel with platform delivery: portfolio governance and vendor management; enterprise operating model (workflow redesign, SOPs, and regulatory readiness); change and culture; data and analytics; workforce and people;

communications; and benefits and ROI tracking. The Business Transformation Project Manager is a core member of this team and owns the project management discipline across that entire portfolio — not a single workstream.

Role

Summary:

The Business Transformation Project Manager manages the full portfolio of projects run out of the Transformation Office — spanning portfolio governance, enterprise operating model, change and culture, data and analytics, workforce and people, communications, and benefits and ROI, not a single workstream. Working under the Business Transformation Lead and alongside the Senior Business Analyst, Change Manager, and workstream owners, this role plans and drives every business-side initiative that ensures the new platform is matched by new operating processes, prepared stakeholders, and a workforce ready to adopt it — with the same rigor, governance, and reporting discipline applied consistently across the whole Transformation Office.

It is distinct from technology delivery program management: the focus here is on business transformation outcomes — process redesign, data readiness, change adoption, and benefits realization — coordinated closely with the delivery teams but owned on behalf of the business.

Key Responsibilities:

Business Transformation Project Delivery

• Plan and manage the Transformation Office project portfolio — business-change, process-redesign, and adoption initiatives — with clear scope, timelines, milestones, and owners.

• Coordinate business-readiness activities to the delivery roadmap, so process changes, training, and operational cutover align with each platform milestone and site/therapy rollout.

• Track and report progress on business-transformation work streams — plans, dependencies, risks, issues, and decisions — to the Business Transformation Lead and Transformation Office.

• Manage cross-team dependencies across every Transformation Office workstream — and with the technology delivery teams — ensuring hand-offs and readiness gates are met on all sides, not just between business and technology.

• Drive documentation of current- and future-state workflows in partnership with the Senior Business Analyst and workstream owners across data, workforce, and communications, translating operating-model, data, and change initiatives into actionable project plans.

• Own the milestone-gate project plan for operating-model and regulatory work streams — workflow redesign, SOP rewrites, and REMS/regulatory validation — coordinating closely with the Senior Business Analyst and…