Business Consulting - Finance Transformation - Global Business Services - Senior Manager

Location:

Anywhere in Country

pAt EY, we’re all in to shape your future with confidence.

pWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity pAs organizations accelerate their transformation agendas, Global Business Services (GBS) has become a strategic enabler for scale, efficiency, and enterprise-wide value.

Our GBS team partners with global clients to assess, design, deliver and enhance next-generation GBS and Outsource models that integrate digital capabilities, drive cross-functional collaboration, and unlock continuous improvement.

pWe are seeking a Global Business Services Senior Manager to join our growing practice and help clients reimagine their operating models across finance, HR, supply chain, procurement, and technology. This is an opportunity to shape how leading enterprises leverage GBS to support growth, resilience, and innovation.

pIn this role, you will lead client engagements across domestic and large multi-national companies, focused on GBS strategy, operating model design, transformation, and performance improvement. You will guide cross-functional teams, collaborate with C-suite stakeholders, and bring deep expertise across shared services, outsourcing, process optimization, enterprise digital capabilities, and global delivery models.

pYou will also play a key role in practice development—contributing to go-to-market strategy, thought leadership, sector-oriented offerings, and talent development.

This position offers significant visibility and the ability to influence high-impact programs across industries, including consumer, energy, health and life sciences, industries, technology, media and entertainment and technology, and industrial manufacturing.

Your Key Responsibilities pYour role as a Senior Manager GBS will focus on Leading and delivering of client engagements, interacting at executive levels, as well as sales and practice development activities.

In this role, you will develop high- performing people and teams, leading and supporting them to make an impact that matters, and setting the direction to deliver exceptional client service.

pYou will work to sell, deliver and manage GBS transformation projects in one or more of the following areas:

ul liGBS Strategy & Operating Model Design liLead design of end-state GBS models across functions (Finance, HR, IT, Procurement, Supply Chain, Customer Operations).
liAssess client maturity and build strategic roadmaps aligned to enterprise goals. liDevelop future-state process architectures, governance models, service catalogs, and organizational structures. liShape cross-functional service management frameworks including SLAs/OLAs, performance dashboards, and continuous improvement mechanisms. liSector-Focused Delivery /ul pBring specialized insights tailored to key industry sectors such as:

ul liConsumer & Retail:
Demand planning, omnichannel order-to-cash, global procurement. liIndustrial Manufacturing:
Integrated supply chain centers, procurement excellence, engineering support. liTechnology, Media & Telecommunications:
Scalable digital operations, cloud-enabled shared services. liHealth & Life Sciences:
Compliance-driven GBS models, R&D support services. /ul pTranslate industry trends, benchmarks, and regulatory dynamics into actionable GBS recommendations.

ul liCross-Functional GBS Transformation liLead multi-process transformation programs integrating automation, analytics, and workflow technologies, incorporating Alliances such as Service Now liDrive transitions, migrations, and change management across global delivery networks. liPartner with digital and technology teams to embed AI, RPA, data platforms, and intelligent workflow solutions into GBS operations.
liProgram Leadership & Client Management liManage day-to-day project delivery, ensuring quality, timeliness, and client satisfaction. liDirect cross-functional consulting teams and coordinate with client stakeholders globally. liFacilitate executive workshops, steering committees, and strategic decision-making sessions. …