Analyst, FastPay

Exceptional Hospitality Starts with You

This role is based at our corporate office in Memphis, TN This is your chance to be part of a Global Distribution Team that is an important part of Hilton's Commercial Services organization around the world. As a Fast Pay Analyst, you will support the team responsible for booking channel management and negotiations, booking channel optimization and operations, and services including payment and transaction settlement for online and digital third-party channels driving business to Hilton's hotels globally.

On the Global Distribution team reporting to Manager, Distribution Services Fast Pay, you will work on projects ensuring that the commission-related needs of our hotels and our meeting planner companies (MPCs) are met/exceeded in a timely manner.

This role is based at our corporate office in Memphis, TN This is your chance to be part of a Global Distribution Team that is an important part of Hilton's Commercial Services organization around the world. As a Fast Pay Analyst, you will support the team responsible for booking channel management and negotiations, booking channel optimization and operations, and services including payment and transaction settlement for online and digital third-party channels driving business to Hilton's hotels globally.

On the Global Distribution team reporting to Manager, Distribution Services Fast Pay, you will work on projects ensuring that the commission-related needs of our hotels and our meeting planner companies (MPCs) are met/exceeded in a timely manner.

• Research information and analyze data to arrive at objective conclusions, recommendations and plans of action within the Fast Pay program.
• Performance recompilations of hotel supporting documentation to MPC invoices This includes researching, resolving, and reporting any variances.

• Support all Hilton branded properties participating in the program. This involves providing mentorship on required approvals, information input, and meeting pickup for processing commission payments. You will also assist with any adjustments, as applicable.
• Provide customer service support to MPCs and perform functions relative to special projects or ad-hoc requests

• Improvement opportunities as it relates to Fast Pay.
• The commission payment process cycle through research, special projects, and internal control procedures.

• One (1) year of professional experience
• One (1) year of experience in customer service
• Experience working with Excel (can maintain spreadsheets) and Outlook
• This is a hybrid role based in our corporate office in Memphis, TN (2 days per week in office)

• High School Diploma
• One (1) year of Finance or Accounting experience
• One (1) year of experience in Data Entry
• Knowledge of Fast Pay processes
• Knowledgeable of travel agency commission-processing systems or research and special projects

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental…