Sr. Supply Chain Manager, GEMS, NA Startup

Sr. Supply Chain Manager, GEMS, NA Startup

Job :  |  Services LLC

Amazon Global Engineering Services (GES) is seeking a strategic, results-driven, and customer-obsessed Senior Supply Chain Manager to lead and scale the ordering function for new build infrastructure and expansion/retrofit projects within our Global Engineering Materials and Sustainability (GEMS) Organization. This individual will define and drive the long-term vision for ordering operations, building scalable processes, leveraging AI and automation to gain efficiencies, and influencing cross-functional senior leadership to deliver outcomes across a portfolio of 450+ projects valued at $5B+.

This role requires a leader who thrives in high-ambiguity environments, can independently identify and solve systemic problems, and drives organizational-level improvements that raise the bar for the broader business. The ideal candidate will balance strategic thinking with hands‑on execution, operating as both an architect of scalable systems and a trusted advisor to senior stakeholders.

This is an office‑based role requiring regular presence at a corporate location, with up to 10% nationwide travel as needed. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

• Define and own the multi‑year roadmap for the ordering function, identifying opportunities to scale operations, reduce cycle times, and improve quality across the portfolio.
• Design and implement scalable frameworks, mechanisms, and standard operating procedures that enable the team to absorb significant growth without proportional headcount increases.
• Identify and drive adoption of AI, machine learning, and automation solutions to transform manual workflows into intelligent, self‑service systems that deliver measurable efficiency gains.

• Lead end‑to‑end process re‑engineering initiatives across the ordering lifecycle, establishing robust mechanisms that eliminate defects, reduce variance, and improve compliance with procurement standards.
• Develop and own KPIs and metrics frameworks that provide visibility into ordering health, catalog accuracy, purchase order issuance quality, and inventory receiving optimization.
• Conduct deep‑dive analyses on systemic issues, identify root causes, and implement solutions that have broad organizational impact beyond the immediate team.

• Influence senior leadership across multiple organizations (Finance, Launch, GPO, etc.) to align on standards, secure resources, and drive adoption of ordering best practices.
• Own executive‑level communication including Monthly Business Reviews, presenting strategic insights, risk assessments, and recommendations that shape investment decisions.
• Partner with technical teams to define requirements for system enhancements, tool development, and integration opportunities that improve the end‑to‑end procurement ecosystem.

• Actively coach and develop peers and junior team members through 1:1s, skill‑building sessions, and real‑time feedback, raising the performance bar across the team.
• Serve as a force multiplier by identifying growth opportunities for others, and creating structured mentorship pathways that accelerate career development.
• Foster a culture of psychological safety and continuous learning where team members lean on each other's strengths, share knowledge openly, and hold each other accountable to high standards.

• Establish and maintain service level agreements (SLAs) with internal customers, implementing…