Customer Service Representative
Job in
Memphis, Shelby County, Tennessee, 38103, USA
Listed on 2026-02-24
Listing for:
FedEx
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Handle inbound calls, emails, and faxes in a timely and professional manner.;
Serve as the first level of support for customer inquiries; redirect incorrectly routed communications to the appropriate resource.;
Assist with inquiries, reporting, and troubleshooting while working collaboratively with the team to support customer needs.;
Process RA (Return Authorization) requests.;
Support customers with product returns, label requests, recalls, website navigation, and general questions.
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