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Relationship Leader, Field Service & Agent Enablement

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: New York Life Insurance
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 73000 - 104000 USD Yearly USD 73000.00 104000.00 YEAR
Job Description & How to Apply Below
A leading insurance firm in Memphis seeks a Service Leader to enhance client relationships and support local office operations. This role involves being the main liaison between the Service team and Agency Managers, addressing escalations, and driving service improvements. Candidates should possess a Bachelor’s degree, strong communication skills, and a commitment to customer service. The position offers a salary range from $73,000 to $104,000, alongside comprehensive benefits and bonus eligibility.
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