Customer Service Representative

Job in Memphis, Shelby County, Tennessee, 37544, USA

Listing for: Morrow Group

Full Time position
Listed on 2026-03-01

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 44000 USD Yearly USD 44000.00 YEAR

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

Responsibilities:

Regularly meet with sales lead to receive the newest service and product knowledge

Respond to customer inquiries, product and service questions, and customer complaints

Maintain customer accounts and update with new account information as needed

Communicate frequent customer suggestions to the team to troubleshoot

Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed

Create and maintain quality relationships with our client base

Required daily high call volume rates

Qualifications:

High school diploma, G.E.D. or equivalent

Must possess exemplary interpersonal skills, communication skills, and active listening skills

Experience working in a customer-oriented atmosphere

Proficient with PC and Google software

Excellent time management and organization skills

Bilingual preferred

Must be a quick learner with a coachable attitude

Compensation:

$44,000

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