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Customer Service Representative
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-06-27
Listing for:
Neighborly - MRR: Shell Account
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
What You’ll Be Responsible For
You’ll be the first point of contact to provide an excellent experience for our customers. Initially you’ll learn from a more experienced representative, then take on full responsibility.
- Communicating with Managers and Service Professionals – Interact daily with management and dispatchers to coordinate resources.
- Adaptability in a Dynamic Environment – Adjust to changing priorities while maintaining focus on franchise goals.
- Following Our Process – Follow the proven process from greeting the customer through closing the service job.
- Offering and Delivering Solutions – Educate customers and provide options to solve current and future issues.
- Quality Workmanship – Ensure work is done right the first time.
- Operating Efficiently – Use time and materials productively.
- High Customer Satisfaction – Gather feedback via surveys and Google reviews.
- Be able to lift at least 35 lbs.
- Have a valid driver’s license.
- Paid Training – Knowledge and skills development.
- Computer and Software – State‑of‑the‑art technology to improve customer interactions.
- Paid Time Off
- Benefits
The starting pay range for this position is $18.00 to $25.00 per hour, depending on your level of experience.
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