Onboarding Associate; Bilingual

Job Title:

Onboarding Associate (Bilingual)
Job Description

As an Onboarding Associate, you will assist applicants through the application and hiring process, ensuring a seamless and welcoming experience. You will support multiple applicants simultaneously, guiding them through new-hire paperwork and possibly the fingerprinting process.

• Assist applicants with completing their new-hire paperwork and the hiring process.
• Manage the fingerprinting process when necessary.
• Handle documentation, paper filing, and storage of paperwork and applications.
• Provide excellent customer service to create a positive experience for applicants.

• Proficiency in onboarding, customer service, and data entry.
• Experience in new hire orientation and administrative support.
• Fluency in Spanish, both spoken and written.
• 1-2 years of experience in retail or customer service.
• Strong verbal and written communication skills.
• Ability to efficiently navigate computer systems, especially Microsoft Office.

• High School Diploma required.

You will work in an office environment as part of a team of approximately 10 Onboarding Assistants. The workspace includes around 30 computers to facilitate the application process for 40-60 applicants daily. Your role will be vital in providing a welcoming and efficient experience for each applicant.

This is a Contract position based out of Memphis, TN.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Memphis,TN.

This position is anticipated to close on Jul 13, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.