Dispatcher, Customer Service​/HelpDesk

Title: Dispatcher

Employee Classification: Service/Maintenance

Institution: Southwest Tennessee Community College

Department: Public Safety

Campus

Location:

SWTCC - Multiple Campus Locations

This is a full-time, fiscal-year position working under the general supervision of the Police Services/Public Safety Dispatch Supervisor. The Dispatcher receives and transmits messages by radio and telephone, prepares and maintains communication records, and performs related work as required. The employee must be flexible to work different shifts if and when deemed necessary.

• Answers incoming calls, and dispatches all complaints, requests, and emergencies to field officers.
• Maintains a log of all radio messages received or transmitted as required by the Federal Communications Commission and Southwest, and makes reports accurately.
• Provides general information to visitors coming to campus.
• Issues parking decals for persons wishing to register their motor vehicles.
• Issues and receives security equipment from Security Officers.
• Calls students, faculty members, and staff to security headquarters for outstanding traffic tickets or civil warrants.
• Calls wreckers to different parking lots when motor vehicles require towing.
• Reports motor vehicle accidents to the law enforcement agency.
• May perform other work as assigned.

• Graduation from a standard high school
• Applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully.

• Public Safety Telecommunication 1 Certification

Benefits information: https://(Use the "Apply for this Job" box below)..php

The T  does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. LeVetta Hudson, Vice President of People & Culture, myhr.edu, 737 Union Ave, Memphis, TN 38103, .

See the full non-discrimination policy: https:// .state.tn.us/.html.