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Field Services Lead: Customer & Operations
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-07-27
Listing for:
DHL Express
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
DHL Express in Memphis, TN is seeking a Lead Agent to provide customer service, sales and operational support at the Service Center, including handling inquiries, tracking shipments, and processing documentation. You will lead a team, coordinate workload, train staff, and ensure compliance with DHL safety and service standards while supporting continuous improvements.
The role requires high school diploma and prior customer service experience, with strong communication; bilingual Spanish a plus;
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