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Guest Reservations Specialist
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-07-27
Listing for:
Hyatt Centric Beale Street Memphis
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Hyatt Centric Beale Street Memphis is seeking a Hotel Reservations Agent to provide exceptional service for guests booking stays. You will handle inquiries, assist with room selection, rates, availability, and special requests, and ensure a seamless booking experience.
You will update reservation systems, process payments, coordinate with departments, upsell services when appropriate, and maintain accuracy and courtesy across phone, email, and online platforms.
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