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Air Logistics Customer Care Specialist

Job in Memphis, Shelby County, Tennessee, 38103, USA
Listing for: Kuehne+Nagel
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Kuehne+Nagel -  - Responsibilities:
Serve as the primary point of contact for customers, ensuring a positive and seamless experience throughout the shipment lifecycle.;
Build strong customer relationships through proactive communication and responsiveness.;
Monitor shipments and provide timely updates, solutions, and support.;
Investigate and resolve customer concerns, issues, and escalations.;
Coordinate with internal teams including Operations, Sales, Pricing, Revenue Care, and Procurement to ensure customer expectations are met.
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