Onboarding Specialist

CR Shared Services Associate

Our client, a Business Solutions company, is looking for a CR Shared Services Associate for their Memphis, TN location.

• Additionally, the contractor must establish an appropriate work environment free from distractions within their home. A professional business environment must be maintained that includes, but is not limited to, the elimination of background noise. This role will involve phone calls to candidates should additional information be need to complete their background checks.
• Serves as a first-level resource for colleague interactions with CR responding to inquiries in a professional, urgent and confidential manner. Performs and provides guidance on administrative tasks including, but not limited to, compliance document distribution and collection, verifications of employment and good standing, unemployment claims and review/approval of one-time payments. Monitors, troubleshoots and offers instruction for colleague self-service for initiating transactions in the HRIS system.
  
  Maintains colleague data in compliance with federal and state standards. Collaborates with and supports Tier 2 and other Centers of Excellence "COE's" on general CR programs, initiatives and projects as needed.
• Performs other duties as assigned. Supports the organization's quality program(s).

• Looking for temps with background check experience with preferred experience with Sterling and/or Workday. (The role will primarily be performing background checks).
• High integrity, sound judgment, and discretion regarding the handling of confidential information
• Ability to grasp information quickly and probe effectively when required
• Self-driven with a sense of ownership of work product and accountability
• Excellent oral and written communication skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Knowledge of CR concepts and terminology preferred
• High school diploma or GED required. Bachelor's degree from an accredited college or university preferred.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities