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Customer Service Senior Representative
Job in
Memphis, Shelby County, Tennessee, 38103, USA
Listed on 2026-08-15
Listing for:
HireTalent
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Handle inbound and outbound calls with customers, providers, and policyholders;
Respond to inquiries and provide information and assistance based on policy provisions;
Route claim forms and supporting documentation to appropriate units;
Research and interpret policy provisions to determine best resolution;
Resolve non-routine issues escalated from junior staff
Position Requirements
10+ Years
work experience
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