Local Customer Success Lead — VIP Delivery Champion
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Ashley Furniture in Memphis, TN, is seeking a Local Customer Success (LCS) Lead to guide agents in daily work, answer questions, and support delivery-related activities. This frontline role provides real-time support for VIP deliveries, same-day and next-day saves, and escalations.
You will coach agents using SOPs, verify documentation, coordinate with RFC, store, delivery, Road Support, and Customer Success partners, and elevate high-risk issues to the Supervisor.
This posting is for the Local Customer Success Lead — VIP Delivery Champion role at Ashley Furniture Industries, based in Memphis, TN, United States.
We would love to welcome a new Local Customer Success Lead — VIP Delivery Champion to our team in Memphis, TN, United States.
For the Local Customer Success Lead — VIP Delivery Champion position at Ashley Furniture Industries, we are reviewing applications now.
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