Customer Service Lead Duty Operations Coach
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Pep Boys Memphis is seeking a Customer Service Lead to drive exceptional customer experiences while serving as the on-site leader when management is not present. You will mentor advisors, open and close the store, and ensure safety, compliance, and service standards are met.
This role emphasizes product knowledge, team coaching, and strong communication as you partner with technicians to deliver efficient service and contribute to sales and customer retention.
Join us at pepboyscareers as our next Customer Service Lead & On‑Duty Operations Coach in Memphis, TN, United States.
We are currently recruiting a Customer Service Lead & On‑Duty Operations Coach for our team in Memphis, TN, United States.
This is an excellent position to take on the Customer Service Lead & On‑Duty Operations Coach role at pepboyscareers.
As a Customer Service Lead & On‑Duty Operations Coach, you will play an important part at pepboyscareers in Memphis, TN, United States.
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