Instructional Designer

Overview

Southwest Tennessee Community College is a comprehensive, multicultural, public, open‑access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Instructional Designer

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: People & Culture

Campus

Location:

SWTCC - Union Avenue Campus

The Instructional Designer designs, delivers, and evaluates high‑quality professional learning experiences that build employee capability, leadership effectiveness, and organizational capacity across the College. Reporting to the Assistant Vice President for People & Culture, this role supports institution‑wide learning initiatives through online, blended, and instructor‑led training while ensuring compliance with accessibility, quality, and regulatory standards.

• Design & Development
• Consult with stakeholders to conduct needs analyses and translate performance gaps into measurable learning objectives.
• Design and develop instructor‑led, blended, and self‑paced modules (microlearning, interactive e‑learning, job aids, videos, simulations).
• Build and maintain course shells, templates, and style guides; apply UDL, adult‑learning, and assessment best practices.
• Prototype quickly; iterate using learner analytics, surveys, and usability testing.
• Digital Learning & Learning Management Systems
• Design and develop self‑paced and blended online learning experiences that scale institutional training and increase access across campuses and modalities.
• Administer and maintain the professional‑development learning management system, including course setup, enrollments, automation, reporting, and data integrity.
• Convert in‑person training and institutional initiatives into scalable online formats.
• Package, upload, and troubleshoot SCORM and xAPI content and integrate third‑party learning tools and open educational resources as appropriate.
• Develop dashboards and reports to track participation, completion, and learning outcomes.
• Instructor‑Led Training & Accessibility Compliance
• Design and facilitate in‑person and synchronous instructor‑led training sessions for faculty, staff, and supervisors.
• Lead accessibility audits and compliance reviews for e‑learning and training materials to ensure alignment with WCAG 2.1 AA, Section 508, and institutional standards.
• Provide guidance and remediation strategies to ensure accessible and inclusive learning across all modalities.
• Coach facilitators and presenters on inclusive instructional strategies, active learning techniques, and effective delivery practices.
• LMS Administration & Learning Technologies
• Administer the professional‑development LMS (catalogs, enrollments, groups, automation, reporting, data quality).
• Package, upload, and troubleshoot SCORM/xAPI content; integrate third‑party tools and OER as appropriate.
• Create dashboards and standard reports on participation, completion, satisfaction, and learning transfer; surface insights for decision‑making.
• Ensure data, content, and user experiences meet security, privacy, and accessibility requirements.
• Facilitation, Coaching & Support
• Facilitate live sessions and webinars; coach facilitators on active learning, inclusive pedagogy, and assessment strategies.
• Provide just‑in‑time support to learners and managers; document knowledge base articles and quick‑start guides.
• Coordinate pilots and A/B tests to evaluate modality, sequence, and media effectiveness.
• Quality, Accessibility & Compliance
• Apply QM‑aligned review checklists and WCAG 2.1 AA accessibility standards (alt text, headings, transcripts/captions, color contrast, keyboard navigation).
• Establish version control and content lifecycle processes (review, refresh, archive).
• Collaboration & Project Management
• Manage multiple projects…