Lead Life Coach- Thousand Oaks

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Memphis, TN, US

6 days ago Requisition

Job Title:

Lead Life Coach

The Excel Center provides adults with a second chance to earn a high school diploma while supporting their personal and professional goals. Our team is mission-driven, student-centered, and dedicated to transforming lives through education.

The Lead Life Coach develops, implements, and evaluates the coaching model for The Excel Center. The position provides leadership, supervision, training, and performance management for Life Coaches while maintaining a limited student caseload. The Lead Life Coach partners with school leadership and instructional staff to improve student retention, academic progress, enrollment, graduation outcomes, and transition to postsecondary opportunities.

Under general supervision of the School Director, Lead Life Coach provides leadership, coaching, and support to the Life Coach team while maintaining a limited student caseload. This role oversees caseload assignments, monitors student progress, supports attendance and retention efforts, and helps ensure students receive the academic, career, and personal support needed to persist and graduate. The Lead Life Coach works collaboratively with school leadership, instructional staff, community partners, and Life Coaches to strengthen student engagement, remove barriers, promote achievement, and support postsecondary success for Excel Center students.

• Supervise, mentor, coach, and evaluate Life Coaches to ensure effective student support and achievement of school goals.
• Facilitate onboarding, training, and ongoing professional development for Life Coaching staff.
• Develop and maintain a high-performance, student-centered coaching culture focused on accountability, collaboration, and continuous improvement.
• Conduct formal and informal performance evaluations and provide constructive feedback and coaching.
• Assist Life Coaches with goal setting, action planning, and professional growth opportunities.
• Participate as a member of the school's leadership team and contribute to strategic planning and decision-making.

• Maintain a limited caseload of students while providing academic, career, college, and social-emotional coaching.
• Monitor student progress toward graduation, credit attainment, attendance, persistence, and educational goals.
• Lead intervention planning and support strategies for students identified as at risk of withdrawal or academic failure.
• Support Life Coaches in developing and monitoring Individual Learning Plans (ILPs) and student success plans.
• Assist students in overcoming barriers to education through problem-solving, advocacy, and resource coordination.
• Ensure students receive appropriate referrals and connections to community resources and supportive services.
• Identify, track and review data trends targeting retention demonstrated by adult learners that pose a risk to students’ success and develop school wide interventions to support students’ needs

• Monitor student enrollment and maintain balanced caseload assignments among Life Coaches.
• Develop and implement systems to track student outcomes, including attendance, retention, persistence, graduation, and postsecondary success.
• Analyze student, program, and staff performance data to identify trends and opportunities for improvement.
• Use data to inform decision-making, develop interventions, and measure the effectiveness of coaching strategies.
• Establish and monitor coaching team performance metrics aligned with school-wide goals.
• Conduct final graduate audit to determine graduation eligibility

• Support CRM team with new student onboarding processes to ensure a positive and supportive enrollment experience.
• Coordinate educational planning and goal-setting activities for new and at risk students.
• Monitor attendance and retention efforts and implement strategies to improve student persistence.
• Collaborate with enrollment staff and school leadership to support recruitment and student outreach initiatives.
• Assist with re-engagement efforts for students who have stopped attending or are at risk of withdrawing.

• Partner with instructional staff, administrators, and support teams to improve student achievement and graduation outcomes.
• Collaborate with school leadership to establish and achieve annual goals related to enrollment, retention, student achievement, and graduation.
• Develop and maintain relationships with community agencies, employers, colleges, training providers, and other external partners.
• Coordinate supportive services and resources that address student barriers and promote success.
• Represent The Excel Center in…