Intermediate Education Specialist; Ambulatory, Physician Offices

Specialist-Education Intermediate Bts

Job Code: 21267

FLSA Status

Job Family:
Bts

Job Summary

With moderate supervision will design, build, maintain, and evaluate training curricula and training environments. Participates in the design of and documents operational workflows to meet organizational objectives. Provides oversight of all user training methodologies. Also responsible for testing of system functionality in conjunction with other team members. Performs other duties as assigned.

Job Responsibilities

Creates and documents training methodology for new functionality and/or new Epic modules-25%
Participates in the design of and documents operational workflows to meet organizational objectives-25%
Build and maintain all Epic training environments for use in classes across the organization-15%
Works with users to personalize or customize Epic functionality to improve efficiency and satisfaction-15%
Provide credential training courses and oversee all aspects of user training-10%
Completes testing of software applications using established standards and protocols.

-5%
Completes assigned goals.

-5%

Specifications

Experience

Minimum

Required:

5 years work experience or equivalent combination of experience and education in related field. Knowledge and understanding of department workflow/processes.

Education

Minimum

Required:

Education from an accredited institution or experience as listed. Education of certificate program or two year college degree;
Completion of Epic certification within 90 days of completing training.

Training

Minimum

Required:

Appropriate certifications as they apply to specialized area of expertise.

Special Skills

Minimum

Required:

Strong written and communication skills.

Reporting Relationships

No