Commercial Training Manager - Shoulder Arthroplasty

Commercial Training Manager
- Shoulder Arthroplasty

At Smith+Neuhew, we design and manufacture technology that takes the limits off living.

As the Commercial Training Manager
- Shoulder Arthroplasty, you'll play a pivotal role in developing the knowledge, confidence, and capabilities of our commercial teams. Leveraging your shoulder expertise, you'll create and deliver impactful training that helps sales professionals effectively support customers, improve patient outcomes, and drive business growth.

Partnering closely with Sales Leadership, Marketing, Medical Education, and Commercial Training, you'll strengthen field readiness through product education, procedural training, coaching, and sales enablement initiatives that translate directly to success in the field.

This is an ideal opportunity for a shoulder-focused orthopaedic professional who is passionate about developing others. Whether your background is in sales, clinical support, product management, or education, you'll have the chance to expand your influence beyond your current role while building experience in commercial training, curriculum development, and product launch readiness.

If you are looking to combine your shoulder expertise with a passion for coaching and leadership development, this role offers a path to make a meaningful impact across the business while helping others achieve their full potential.

• Deliver impactful training: design and deliver product, procedural, clinical, and commercial training focused on the Shoulder Arthroplasty portfolio, including robotics. Facilitate instructor‑led programs, virtual learning, and hands‑on experiences that build sales confidence and field readiness. Support learning pathways, educational resources, and certification programs that help teams succeed.
• Develop and coach field teams: partner with sales leaders and commercial teams to identify development opportunities and address learning needs. Provide practical coaching through field rides, training sessions, and product discussions while reinforcing best practices and improving consistency across the field organization.
• Support new product launches: work closely with Marketing and cross‑functional partners to prepare the organization for new product introductions and portfolio expansion. Develop training content, learning tools, and launch materials that simplify complex clinical and technical concepts into practical, field‑focused education.
• Collaborate across the business: partner with Sales Leadership, Marketing, Medical Education, and Commercial Training teams to continuously improve shoulder education programs. Leverage field feedback and performance insights to drive meaningful learning outcomes and business impact.

• Bachelor's degree required.
• 3+ years of experience in orthopaedics, medical devices, healthcare, sales, clinical education, training, product support, product management, or a related commercial function.
• Experience in Shoulder Arthroplasty or a related reconstructive orthopaedic specialty strongly preferred.
• Passion for coaching, educating, and developing others through training, mentoring, onboarding, or field support.
• Strong communication and presentation skills with the ability to translate complex clinical or technical concepts into practical learning.
• Proven ability to collaborate across sales, marketing, medical education, and commercial teams.

• Shoulder Arthroplasty sales, clinical, product management, or training experience.
• Experience supporting product launches, field education programs, operating room environments, cadaver labs, surgeon training, or procedural support.
• Exposure to adult learning principles, curriculum development, or instructional design.

You combine deep shoulder expertise with a passion for developing others. You have the ability to simplify complex clinical and technical concepts into practical, field‑ready learning that builds confidence and drives performance. You thrive in a fast‑paced environment, balancing multiple priorities while delivering high‑quality work and following through on commitments. You are a collaborative…