Medical Imaging Field Engineer - Memphis, TN

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Location:

Memphis, TN
Shift: Monday through Friday, 2nd shift (eligible for shift differential pay)

Customer Service Engineer

• Service Medical Imaging Equipment in the Memphis, TN area.
• Install, troubleshoot, repair, and perform preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• Deliver timely and effective repairs and adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial performance within territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
• Manage company assets including a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.

• Knowledge and experience performing service, preventive maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
• Establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.
• Experience in testing, repairing, and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficiency in the use of tools and service test equipment.
• General understanding of the principles of electricity, power supplies, and grounding.
• Minimum high school diploma; technical associate's degree or equivalent preferred.
• Proficiency in tools and service test equipment, work individually and in an established team setting.
• Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
• 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
• Valid driver's license, ability to drive independently day and night, and good driving record required.

• Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
• Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
• Must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).

The base pay range for this position is: $58,240 - $80,080. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan.
• l…