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Customer Support Engineer - CORE
Job in
Memphis, Shelby County, Tennessee, 38105, USA
Listed on 2026-06-06
Listing for:
LanceSoft Inc
Full Time
position Listed on 2026-06-06
Job specializations:
-
Engineering
Systems Engineer
Job Description & How to Apply Below
Job Description:
• Hands-on experience in managing, operating and supporting
*** core network nodes (EPC/IMS/5GC) for both data and voice services.
• Solid experience in interfaces and protocols used in 4G and 5G core networks (integration/troubleshooting).
• Solid experience in Kubernetes and container environments for operating and managing Containerized Network Functions.
Core RE Requirements:
• Perform first level of troubleshooting/response for anomalies found in the above elements.
• Raise tickets with
*** care for issues that he couldn’t solve.
• Support activities/migrations/upgrades on behalf of customer (those are normally carried out by
*** care).
• Prepare/review MOPs of activities.
• Participate in ORT/ATP.
• Provide incident reports and kpi reports (if this is covered in the sow for RE).
REQUIREMENTS (must have):
• Experience in 4G and 5G packet core operation and architecture, preferably
*** solutions.
• Experience in SDM operation and architecture, preferably
*** solutions.
• Knowledge of CNF operation and lifecycle management.
• O&M experience in mme, spgw, amf, smf, upf, nrf.
• O&M experience in pcrf, hss, pcf, udm, ausf, udr.
• O&M experience in cscf, TAS, Client, mrf.
Plus (good to have):
• Experience in
*** CMMand CMG nodes.
• Experience in
*** APC (pcrf, hss, pcf, udm, ausf, udr).
• Experience in
*** EVC.
• O&M experience in
*** CMU platform (CNF mode of deployment) through cli and CMU GUI.
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