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Compassionate Care Support Specialist
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-08-28
Listing for:
Matter Health
Full Time
position Listed on 2026-08-28
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Matter Health, based in Memphis, TN, is seeking a Care Support Specialist to be the main contact for patients and caregivers. You will route inquiries to the appropriate care team, escalate urgent issues, and provide administrative support like scheduling and records management.
This role emphasizes compassionate communication, ability to navigate high call volumes, and collaboration with clinicians and operations to ensure patients remain connected to the care they need.
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