Senior General Services Operations Analyst

Salary Range: $56,102.54 - $85,841.60

Works under an assigned manager to perform budget, forecasting, contract management, capital improvement, accounting, dispatch employees and manage work orders to ensure accurate data is inputted into the appropriate systems. Monitors and reviews contracts and payments for proper documentation and authorization. Performs accounts receivable and revenue analysis. Creates budget and cost analysis and assessment to develop critical path metrics for programs and projects.

Research, conducts, and develops budgetary needs and trends utilizing financial planning skills to build a 3-to-5-year spending plan. Corrects budget overruns due to operations seasonality and other environmental influences on service centers. Develops standardized processes to support Capital Improvement Plans (CIP) for vendor contracts. Analyzes financial and budgetary documentation and makes recommendations to resolve issues. Conducts research to find alternative solutions to solve potential cost overruns.

Serves as project leader on special projects including research or feasibility studies on new programs or services. Audits and processes various check requests and purchase orders including payroll deductions including tax exempt forms, W-9 forms, and void check authorized transactions. Works with GS Operations Administrator with special assignments as needed. Verifies available funds in the financial system including encumbered line, service center, account, and contract balance.

Monitors and tracks new contracts and changes to existing contracts. Processes, posts, and relinquishes retainage payments based on established policy and contract agreement. Facilitates meetings, provides policy analysis, and advises administrators and directors. Reviews or compiles complex data and prepares comprehensive and analytical reports for leadership. Converts retainage to certificate of deposit or escrow accounts. Research vendor information discrepancies. Audits and posts travel journal entries and expense reports to ensure compliance with established travel policy.

Performs monthly field audits and reconciliation of petty cash funds. Provides input for the establishment and maintenance presence on all appropriate social media outlets. Monitors Social Media trends and programs. Converts strategic objectives, vision and mission statements into social media messaging. Monitors and maintains day-to-day upkeep of social media, messaging and responses to customers. Establishes standardized time keeping processes to manage remote employee time and attendance needs.

Verifies and tracks time and attendance for remote employees.

• Perform additional functions (essential or otherwise) which may be assigned.

Primarily desk work. Requires the ability to operate a computer, telephone, photocopier, calculator and other typical office equipment. Requires the ability to lift and carry objects such as boxes of paperwork weighing up to 15 lbs.

Majority of the work is performed in an office environment.

Bachelor's degree in Business, Public Administration, Accounting, Economics or a related field and five (5) years' experience in accounting, financial/revenue analysis, or budget forecasting; or any combination of education and experience which enables one to perform the essential job functions. Must possess and maintain a Certified Municipal Finance Officer (CMFO) certification within 24 months of date of hire. Must possess and maintain Basic Project Management Body of Knowledge (PMBoK) certification or obtain within 12 months of employment as a condition of continued employment.

Master's degree preferred. Working experience with Oracle and Hyperion financial software preferred. Working experience in Microsoft Office Suite and Oracle applications strongly preferred. Working experience in a lead capacity preferred.