Business Analyst

Description We are looking for a detail-oriented Business Analyst to join a commercial operations team in Memphis, Tennessee. This Long-term Contract position will focus on identifying and resolving invoice, billing, and payment issues while improving the accuracy and efficiency of financial workflows. The ideal candidate brings strong analytical skills, enjoys investigating complex transaction problems, and can work across teams to drive practical solutions.

Responsibilities:

- Investigate invoice, billing, and payment disputes to determine causes and bring issues to resolution in a timely manner.

- Review account statements and transaction activity to uncover reasons for outstanding balances and unpaid invoices.

- Perform reconciliations across financial records to identify mismatches, exceptions, and processing errors.

- Use SAP to examine purchase orders, invoices, and related financial data for accuracy and completeness.

- Conduct root cause analysis on recurring transaction issues and document findings, patterns, and control gaps.

- Collaborate with teams across operations, finance, and related functions to streamline dispute handling and improve turnaround time.

- Maintain organized records of case details, resolutions, and recommendations to support continuous improvement and automation efforts.

- Analyze existing order-to-cash, accounts payable, and accounts receivable processes to recommend more effective workflows. Requirements - Experience in business analysis, dispute resolution, accounts payable, accounts receivable, or financial analysis.

- Practical knowledge of SAP, including the ability to navigate purchasing and financial transaction records.

- Strong Excel and analytical skills with the ability to interpret data and investigate discrepancies.

- Demonstrated attention to detail and a methodical approach to problem-solving.

- Ability to work independently, manage competing priorities, and follow issues through to completion.

- Experience performing reconciliations and reviewing purchase orders, invoices, and payment activity.

- Background in roles such as Business Analyst, Financial Analyst, Staff Accountant, or similar is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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