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Vault Supervisor

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Balance Innovations
Full Time position
Listed on 2026-06-17
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst
  • Management
    Operations Manager, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities.

Vault Supervisor

Key Responsibilities
  • Provide first line supervision to Vault employees
  • Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check‑in/out
  • Provide coaching and skill development to employees on a consistent basis
  • Monitor and adjust performance of all staff, machines and workflows
  • Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
  • Secure inventories by executing controls and ensuring strict compliance with security procedures
  • Maintain and provide quality customer service and good communications with the customer base
  • Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
  • Maintain accurate records, handle customer inquiries, and balance transactions daily
  • Assist Management as needed to meet branch goals
  • Cross‑train and perform other duties as assigned
Minimum Qualifications
  • Minimum of 3 years operations experience in a vault, cash or coin processing environment
  • Minimum of 21 years of age
  • A valid firearms permit or ability to pass applicable firearms licensing
  • A valid guard card or ability to obtain a guard card or any other required licenses
Preferred Qualifications
  • Supervisory experience in a production environment
  • Cash handling experience in the secure logistics or banking industry
  • Experience in a coin processing environment
  • Knowledge of lean/process improvement methodologies
  • Knowledge of budgeting and planning experience

    Bachelor’s Degree
Professional Skills
  • Excellent ethics and integrity
  • High attention to detail
  • Collaborative work style
  • Excellent customer service
  • Ability to work independently
  • Professional, positive demeanor
  • Ability to influence and lead

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace. Brink’s is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.

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