Accounts Receivable Coordinator

Responsibilities

• Manage Accounts Receivable portfolio of complex accounts across multiple sales channels, driven by work queue strategies.
• Initiate customer calls and generate delinquent notices.
• Perform account adjustments, reconciliations, and generate monthly reports.
• Evaluate and identify opportunities to improve processes and enhance business and customer experiences.
• Recommend and lead initiatives to achieve operational excellence and continuous improvement in collections and customer service.
• Think strategically and act operationally to manage risk and align future direction with priorities.
• Participate in and support system improvements to streamline the collection process.
• Work with cross-functional teams to identify problems and process gaps, proposing creative solutions to improve processes.
• Manage trends of unpaid balances and collaborate with internal and external customers to recommend solutions.
• Research and resolve unpaid and short-paid balances, pricing discrepancies, deductions, misapplied payments, and credit memos.
• Develop and maintain knowledge of rebates and promotional programs relevant to your accounts.

• 4 years of experience in Accounts Receivable / Credit & Collections.
• Experience in driving changes and process improvements.
• Strong analytical and technical skills, particularly in Outlook and Excel (Pivot Tables, X‑lookups).
• Oracle experience is highly preferred.

• Bachelor's degree is a plus.
• Bilingual skills are a plus.

• This position offers a hybrid work schedule with in-office requirements from Tuesday to Thursday. The Analyst will report to the Accounts Receivable Manager and must be comfortable working fully remotely, meeting performance metrics. The team consists of five full-time employees who work cohesively, support each other, and are open to feedback. The standard work hours are from 8am to 5pm EST.

This is a Contract position based out of Decatur, GA.

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Decatur, GA.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.