Sr Crew Data Analyst

Job Summary

Performs data analytics and analysis utilizing Excel, SQL and/or SAS to ensure accurate pay in accordance with the crew’s collective bargaining agreement (CBA). Responsible for planning, overall coordination, status reporting and stability of complex and cross‑functional project‑oriented work efforts. May influence others within the job area through explanation of facts, policies and practices. Works independently; work is evaluated upon completion to ensure objectives have been achieved.

• Manages multiple projects simultaneously. Leads project activities through meeting facilitation, managing project scope, and communicating progress.
• Audits all crew compensation activity pertaining to credit hours that are processed for payment, ensuring compliance with federal aviation regulations (FARs) and the crew’s CBA.
• Performs analysis and complete tests of SOX controls and compliance in accordance with internal and external audits.
• Provides accurate and timely accounting of the crews’ credit hours to the payroll department; audits, maintains, and reconciles the crews’ sick and vacation banks to ensure compliance with the CBA.
• Performs project management oversight, testing, and analysis to ensure accurate accounting of systems.
• Develops and maintains department operational procedures.
• Reports data analysis and findings to Finance, Retirement, and Payroll Departments.
• Exhibits strong technical acumen, learning and mastering diverse technologies across the enterprise; works with minimal supervision and collaborates closely with business and technical resources.
• Performs other duties as assigned.

Bachelor’s degree in business, Accounting, Finance, Mathematics, or a related quantitative discipline.

Four (4) years’ experience required in automated compensation systems, financial and operational analysis, and/or computerized crew management systems, with at least two (2) of those years working as a compensation professional or an equivalent analytical role. Knowledge of Excel, SAS, and/or SQL to develop complex calculations and/or queries to track, control, and substantiate incoming data.

• Strong knowledge of pilot’s collective bargaining agreement and duty time regulations.
• Strong analytical, problem‑solving, statistical, and human relations skills to work on issues of diverse scope.
• Excellent verbal and written communication skills necessary to facilitate training or information sessions to groups/individuals and to explain complex or confidential information, interacting with all levels of management and employees.
• Time‑management, organizational and multi‑tasking skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines, work in a fast‑paced environment, handle various tasks and changing priorities, while maintaining a high attention to detail and accuracy.

Emphasis in Finance or Accounting, with demonstrated ability to apply cross‑functional organizational and contractual knowledge in a complex operational environment. This includes collaboration across departments such as Payroll, HR, Finance, IT, and Operations; interpreting and applying contractual (CBA) provisions; partnering with system and data teams to support payroll processing and reporting; and effectively communicating financial impacts and requirements to stakeholders.

Desired location:
Memphis, TN (MEM). Employees will be required to work at the Fed Ex location five days a week.

For details on our comprehensive benefits.

Federal Express Corporation is an Equal Opportunity Employer including Veterans and people with disabilities.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E‑Verify program (for U.S. applicants and employees only). Please learn more about the E‑Verify program.

• E‑Verify Notice (bilingual)
• Right to Work Notice (English / Spanish)