Credit & Accounts Receivable Specialist

We are seeking an experienced and detail-oriented Credit & Accounts Receivable Specialist to join our finance team. This role will be responsible for managing customer credit, collections, cash application, and accounts receivable activities while working closely with Finance, Sales, and our customers.

The successful candidate will also help strengthen our credit management processes, including customer credit limits, credit holds, order releases, and account exceptions. This is an excellent opportunity for someone with B2B credit and AR experience who is interested in taking meaningful ownership of the function and helping improve how we manage customer credit and working capital.

• Manage daily cash application and ensure customer payments are accurately and timely applied.
• Monitor AR aging and proactively collect past-due balances.
• Maintain customer credit limits, payment terms, credit files, and supporting documentation.
• Perform initial and periodic customer credit reviews using payment history, AR aging, credit information, and overall customer exposure.
• Monitor customer exposure against established credit limits and identify accounts requiring review.
• Review credit holds, order releases, credit limit increases, and other customer exceptions and make recommendations as appropriate.
• Partner with finance leadership to establish and maintain consistent processes around credit limits, holds, releases, past-due accounts, and exception approvals.
• Research and resolve unapplied cash, deductions, disputed invoices, short payments, and other customer account issues.
• Work closely with Sales to resolve customer issues while appropriately managing credit risk.
• Maintain reporting and documentation related to AR aging, collections, credit exposure, and customer account activity.
• Support month-end AR reconciliation and identify opportunities to improve credit and AR processes.

• 3+ years of experience in B2B accounts receivable, credit, collections, or a related role.
• Experience managing trade credit and customer credit limits strongly preferred.
• Understanding of AR aging, credit exposure, payment terms, credit holds, collections, and cash application.
• Strong analytical, reconciliation, and problem-solving skills.
• Sound judgment and ability to balance customer relationships and sales opportunities with appropriate credit discipline.
• Strong communication skills and comfort working directly with customers and Sales.
• Proficiency with Microsoft Excel and experience working with ERP or accounting systems.
• Experience in distribution, manufacturing, HVAC, building products, industrial supply, or a similar B2B environment is a plus.

$55,000-$70,000 per year, depending on experience