Compliance & Financial Operations Associate

Compliance & Financial Operations Associate

Location:

Memphis or Milwaukee, (Hybrid/Fully Remote)

About UMH American Dream: UMH American Dream, LLC is the finance subsidiary of UMH Properties, Inc., a publicly traded REIT specializing in the ownership and operation of manufactured housing communities. Our mission is to provide responsible, technology-driven financing solutions that make home ownership more accessible while delivering an exceptional customer experience.

Position Summary:

The Compliance & Financial Operations Associate will be responsible for overseeing the implementation of the Company's compliance program and financial operations while serving as the primary liaison with regulators and auditors. The Associate will also serve as the Consumer Contact to respond to complaints from consumers, regulatory agencies and third parties in a timely manner and to log and track all such complaints in accordance with the Company's Complaint Resolution Plan.

Primary Responsibilities:

• Compliance:
  Lead the day-to-day compliance function for a growing multi-state consumer finance company.
• Coordinate mortgage lender and loan servicing licensing across multiple changes in federal and state consumer lending laws and regulations and recommend necessary policy or procedural changes.
• Maintain corporate records, compliance documentation, and licensing files.
• Coordinate regulatory examinations, audits, licensing renewals, and responses to regulatory inquiries.
• Assist in the development and maintenance of compliance policies and procedures.
• Financial Operations:
  Lead loan accounting, servicing accounting, reconciliations, and financial operational processes.
• Coordinate monthly reporting, reconciliations, and operational controls.
• Partner with accounting, auditors, regulators, banking partners, and third-party vendors.
• Develop and document financial operations procedures and internal controls.

Qualifications:

• Accounting, consumer finance, or business background strongly preferred. Candidates with an accounting degree or meaningful financial operations experience are highly encouraged to apply.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• High ethical standards, sound judgment, and strong professional integrity.
• Proficiency with Google Office Suite and/or Microsoft 365/Office and the ability to quickly learn lending, compliance, and financial technology platforms.

Physical requirements of the job:
Frequent use of computer, keyboard, mouse and phone during the workday. No heavy lifting is required.

Work Environment:
Working indoors in an office environment. Travel:
Minimal travel to Headquarters one to two times per year.

Work Schedule:

Full-time schedule, Monday through Friday, 40 hours per week.

Job classification:
This is an exempt position under the Fair Labor Standards Act.

Why Join UMH American Dream? This is a unique opportunity to join a newly established captive finance company backed by a publicly traded REIT and help shape the future of manufactured housing finance. You will work directly with executive leadership and gain hands-on experience across compliance, financial management, lending, loan servicing, technology implementation, and strategic decision-making. As the company grows, this position offers exceptional opportunities for professional advancement into senior leadership.

Compensation & Benefits:
Competitive salary ranging from $85,000 - $110,000 commensurate with experience. Annual performance bonus opportunity. Paid time off and company holidays. 401(k) with company /Rx, dental, and vision insurance. Voluntary benefit plan options. Employee Assistance Program. Professional development and continuing education support.

To Apply:

Qualified candidates should submit a resume and cover letter describing their experience and interest in compliance, consumer finance, legal operations, accounting, and financial services.