Mortgage Loan Officer-CRA Development Officer
Listed on 2026-09-11
-
Finance & Banking
Mortgage Loan Originator / Advisor, Financial Sales, Loan Officer / Lending, Banking & Finance
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Mortgage Loan Officer-CRA Development OfficerRegular Full-Time Memphis, TN, US 1 Attachments
At Servis First, Our Name is Our Mission.
DUTIES AND RESPONSIBILITIES
The Mortgage Loan Officer (MLO) / CRA Development Officer proactively solicits new residential mortgage business and identifies, develops, and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. An MLO’s network may consist of real estate professionals, builders, professional and personal contacts, as well as other valuable referral sources. The MLO ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, complying with all federal and state compliance policies and adhering to HMDA requirements.
It is the policy of Servis First Bank to comply with the interagency rules implementing the Secure and Fair Enforcement for Mortgage Licensing Act of 2008, generally known as the SAFE Act. All employees meeting the definition of MLO must be registered with the Nationwide Mortgage Licensing System & Registry (NMLS).
Additionally, this position is responsible for developing relationships with realtors, community development groups, and others that actively work in low to moderate income areas. The officer will proactively market Servis First programs to these referral sources and potential borrowers.
The incumbent will:
- Assist client in determining the proper loan program
- Complete mortgage applications for submission to loan processing and underwriting
- Provide required initial disclosures within the given time frame set by compliance
- Establish a detailed marketing/business plan which includes names of potential and existing loan customers, realtors, builders and developers; include frequency of contact in the plan
- Promote and cross-sell other products and services as appropriate to client requirements
- Conduct networking activities such as community events, attending local Chambers of Commerce meetings, developing relationships with centers of influence and entertaining clients/prospects to enhance relationships and create new sales
- Evaluate loan requests, analyze financial data and determine qualification of collateral and client credit history
- Structure loans to comply with acceptable lending practices and federal and state regulations
- Maintain contact with client throughout the loan process
- Represent Servis First Bank at community homebuyer events
- Originate CRA eligible mortgage loans
- Demonstrate working knowledge of low to moderate and first-time homebuyer options
- Effectively guide first-time home buyers through the mortgage process
- Work with Compliance Director and Regional Banks to develop CRA qualifying mortgage loan production goals, strategy, and execution
- Work with Regional Banks on loan production goals, strategy, and execution for majority minority census tracts
- Assist in ensuring Marketing objectives and effectiveness are aligned with CRA and Fair Lending objectives
- Work with Compliance/CRA department in tracking and monitoring CRA efforts; progress; and gaps each quarter to develop and implement strategies
- Provide leadership to Regional Banks in identifying CRA qualified and minority loan opportunities
- Assist Regional Banks in taking applications and processing loan requests for CRA qualified or minority applicants
- Assist in identifying marketing opportunities to help the bank meet its CRA and Fair Lending objectives
- Responsible for being familiar with all compliance regulations and policies that are applicable to this…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).