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Specialist-Patient Assistance

Job in Memphis, Shelby County, Tennessee, 38120, USA
Listing for: Baptist Memorial Health
Full Time position
Listed on 2026-02-20
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below
Job Summary

Administers and coordinates the patient assistance program for reimbursement of pharmaceuticals, completion of charity care application as well as securing financial assistance via utilization of appropriate software. Oversees the program and it's goal obtain financial assistance and/or free medications via application process for uninsured or underinsured patients through various drug manufacturers patient assistance programs and foundations. Performs other duties as assigned.

Responsibilities
  • Works with patient and/or patient designated representative.
  • Daily reviews the EPIC system for Charity and Patient Assistance Applications that have been submitted for pre-approval.
  • Reviews charity applications.
  • Reviews for patient assistance, free drugs and drug replacment.
  • Creates, reviews, maintains and files records and reports of all reimbursement activities
  • Communicates with appropriate parties to insure effectiveness of the program
  • Maintains competency and effectively manages job responsibilities
  • Completes assigned goals.
Specifications

Experience

Minimum Required
  • Two years of physician or hospital billing. One year of applying for grants, co-payment and drug manufacturer assistance.
Preferred/Desired
  • Pharmacy technician. Epic EMR application. Oncology clinical or pharmacy setting.
Education

Minimum Required
  • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
  • National Pharmacy Technician Certification. Associates degree or higher in related field.
Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required
  • Proficient in use of Microsoft Office and Outlook. Knowledge of insurance billing and guidelines. Excellent skills in written and verbal communications. Skill to write legibly and record information accurately as necessary to perform job duties. Strong quantitative, analytical, and organizational skills. Advance knowledge of EMR's. Team focused individual
Preferred/Desired
  • Knowledge of Epic EMR.
Licensure

Minimum Required

Preferred/Desired
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