Radiology Charge Coordinator

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We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Responsible for coordinating and monitoring the charge capture/charge reconciliation activities for the Radiology Department. Generates appropriate charges timely and completely based on CPT guidelines. Ensures that charges are accurately posted to patient accounts in a timely manner. Serves as a communication link between Radiology staff, physician offices, and management team in discussing issues, recommendations, solutions and answering questions related to patient charges.

Performs administrative functions for the department. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Responsible for coordinating and monitoring the charge capture/charge reconciliation activities for the Radiology Department. Generates appropriate charges timely and completely based on CPT guidelines. Ensures that charges are accurately posted to patient accounts in a timely manner. Serves as a communication link between Radiology staff, physician offices, and management team in discussing issues, recommendations, solutions and answering questions related to patient charges.

Performs administrative functions for the department. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• Conducts analysis to ensure all Radiology patients are charged appropriately. Ensures timely and accurate completion and submission of appropriate charges within specified guidelines.
• Reviews medical record documentation to determine appropriate charge.
• Performs audits of charges to assure all charges have been captured. Makes recommendations regarding resolutions of identified issues.
• Responsible for daily reconciliation and late charge capture and prevention. Performs late charge reconciliation and enters late charges manually if necessary.
• Analyzes data and recommends process changes to the management team as indicated.
• Brings identified concerns to the Radiology team for resolution.
• Serves as a liaison with the physician offices that utilize Radiology services. Serves as a resource to physician offices to answers inquiries and obtain information regarding Radiology system concerns.
• Performs administrative functions for the department such as answering and responding to telephone calls, scheduling appointments and meetings, typing and composing letters, memos and/or other documents, monitoring and maintaining utilization of materials and office supplies and orders supplies to ensure adequate inventory and adheres to budget.
• Performs other duties as assigned or requested.

• Required - High School Diploma or Equivalent
• Preferred - Associates Degree

• Required - Billing, coding, or insurance verification 3-5 years

• Knowledge of Radiology modalities, procedures and studies.
• Knowledge of medical terminology, CPT coding guidelines, DNV standards and CMS guidelines.
• Ability to foster and maintain good working relationships with internal and external customers including but not limited to supervisors, managers, physicians, and other departments/areas.
• Ability to work well in a multitasking environment paying close attention to details.
• Ability to work effectively and productively without close supervision and to exercise independent judgment in decision making.
• Excellent communication skills, written and oral, to all levels within the organization.
• Proficient in Windows-based applications, particularly Excel and Word.
• Ability to operate standard office equipment (i.e. fax machine, copy machine, etc.).
• Ability…