Sr. Social Worker or Social Worker II

Job Description

Provide compassionate and comprehensive social work services for patients and families navigating the treatment trajectory following a diagnosis of catastrophic or chronic illness. Services include conducting psychosocial assessments, providing psychoeducation and anticipatory guidance, providing counseling, facilitating community resource referrals, providing community outreach, assisting with pre-admission planning, providing on-call crisis coverage, providing social work consultation, facilitating patient and family support groups, and providing bereavement follow-up.

High-acuity cases receive additional supervision from the Manager or Director.

Demonstrates the ability to draw insights from data and adapt to changing priorities while maintaining composure. Communicates effectively across all levels, tailoring messages to diverse audiences and using a data-driven approach to address underperformance and celebrate successes. Collaborates with partners to find solutions aligned with functional priorities. Applies evidence-based practices in patient care, guiding team members in evidence-informed approaches. Engages with patients and families compassionately, addressing their needs and facilitating optimal care solutions.

Manages psychosocial programs using project management tools, prioritizing tasks independently while coordinating with cross-functional teams. Implements quality improvement initiatives by analyzing data and proposing changes based on research findings to enhance program outcomes.

• Provide social work services for high-risk patients/families, including psychosocial assessment, counseling, and suicide risk assessment, in accordance with department objectives, policies, and procedures.
• Intervene with patients/families experiencing complex psychosocial challenges, including trauma/abuse/neglect, caregiver physical or emotional illness, grief and bereavement, treatment adherence concerns, etc.
• Collaborate with the patient and family to establish and carry out comprehensive psychosocial treatment plans considering specific needs, strengths, and barriers to treatment.
• Facilitate resource referrals from community, social, health, and other agencies as needed by the patient and family.
• Demonstrate increased proficiency in anticipating and preventing treatment-related barriers.
• Demonstrate increased proficiency in providing crisis intervention related to patient or caregiver mental health, recurrence of disease, treatment adherence, suspected abuse/neglect, etc.
• Consult and collaborate with other members of the medical care team to ensure continuity of patient care.
• Facilitate and participate in patient care, ethics, discharge planning, and other interdisciplinary care conferences.
• May lead educational and consultation activities for hospital staff/community agencies (e.g., orientation of hospital staff, seminars, workshops, patient/family/community education materials).
• May participate in research activities resulting in the creation of articles and papers for publication or presentation.
• Assist with the development and implementation of patient/family/community education materials that are culturally sensitive and supported by current research.

• Master's degree in Social Work from a program accredited by the Council on Social Work Education (CSWE).

• 2+ years post-master's experience in a relevant field (e.g., medical, mental health, child services).
• Proven performance in earlier role.

• Tennessee Licensed Clinical Social Worker (LCSW) required. For those already licensed as clinical social workers in another state, the TN LCSW must be obtained within six months of hire.

• None.

• Performs comprehensive literature search and appraises research and quality improvement evidence.
• Integrates insights and observations across analyses/ sources to identify/ recommend potential opportunities for improvement action and changes in systems or…