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Patient Coach & Service Improvement Lead
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-03-01
Listing for:
Baptist Medical Group (Baptist Memorial Health Care Corporation)
Full Time
position Listed on 2026-03-01
Job specializations:
-
Healthcare
Healthcare Administration, Health Promotion
Job Description & How to Apply Below
A healthcare organization in Memphis seeks to provide coaching support to enhance patient experience initiatives. The role involves monitoring patient experience scores, collaborating with teams to identify service gaps, and implementing innovative solutions. Candidates should have a minimum of 3 years in service excellence or customer relations, with coaching experience preferred. A Bachelor's degree in a relevant field is required, making this a crucial role in delivering quality patient care.
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