Revenue Integrity Analyst

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid‑South.

Responsible for participating in analytical activities of the Centralized Services Department, PAS departments and other areas within the Revenue Cycle, and providing IT support, testing & training for system wide applications with very limited supervision. Serves as liaison to vendor supplier of application software, services & consulting and assumes the Project Manager and/or Subject Matter Expert role as needed. Provides expertise in the design, testing, training, implementation, reporting and analysis of systems that affect the functions of scheduling, registration, insurance verification, authorizations and other system wide revenue cycle departments.

Ensures cohesive efforts in standardizing development methodologies and customer support, and assures alignment with current business practices. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• Plans, organizes, develops & completes projects using basic analytical techniques for the Centralized Services Department, Revenue Cycle and other relevant MLH systems operations to meet corporate & departmental goals & objectives.
• Defines and maintains operational parameters for PAS information systems.
• Identifies & plans for current & future Customer requirements, and recommends innovative techniques, procedures & applications to meet the Customers’ needs.
• Maintains & monitors departmental dashboards as well as system-wide key performance indicators and Revenue Cycle related systems & activities which assist in achieving overall performance improvement.
• Defines, assesses and adapts Centralized Services departmental workflows to support Scheduling and Registration systems and other computerized systems as needed.
• Oversees & administers internally developed databases & systems’ productivity & performance reporting for MLH.
• Ensures functional operation & reliability of assigned systems by coordinating the planning & execution through test plans in close coordination with the end user & others as necessary prior to implementing scheduled system changes. Directs & interacts with multiple vendors on behalf of the organization. Acts as primary liaison between the customer & other internal or external support organizations for project management & problem resolution.
• Develops, implements and manages training material & delivery of education relating to Centralized Services, PAS & Revenue Cycle as needed or requested.
• Serves as Project Manager, primary contact, subject matter expert and troubleshooter for Centralized Services related vendors (e.g. Trace, Simplee, Stockamp, etc.).
• Assess the enterprise‑wide impact of proposed technical or procedural changes and participates in the management of the design, development, testing, documentation and support of software utilized relative to or within Centralized Services, PAS or other departments within the Revenue Cycle.
• In collaboration with Information Systems operational and staff functions, provides ongoing coordination of data security, integrity, backup and recovery procedures for Centralized Services, PAS and Revenue Cycle software. Analyzes problems & opportunities of current & future requirements of Centralized Services/PAS/Revenue Cycle application software development from an enterprise perspective, proposes innovative & cost‑effective solutions that reflect a thorough understanding of the business, & ensures development & support standards are followed.
  
  Evaluates & recommends software products for applicability, compatibility & long‑range integration with other systems.
• Serves as liaison between Centralized Services, PAS, Revenue Cycle and IT & assists in the coordination and implementation of shared outcomes, and works closely with System Leadership & Associates to ensure shared goals & outcomes are…