Connect Practice Management Analyst

Overview

Job Summary

Provides coordination of revenue cycle activities for the Community Connect program where Baptist extends the Epic electronic medical record and practice management system to affiliated clinics throughout the region. Works under the direction of the Program Director for Community Connect to ensure successful implementation of new customers. Provides ongoing support to existing customers in maximizing their revenue cycle through workflows and tools available in Epic.

Works with cross functional teams to ensure critical milestones are met for implementation and customers are highly satisfied with the outcomes and support provided by Baptist.

Responsibilities

• · Assist customers to support and improve operational process utilizing Epic to maintain a healthy revenue cycle 30%
• · Monitors revenue cycle status using Epic reports, dashboards and work queues and works with customers to address issues 20%
• · Provide pre implementation revenue cycle support for onboarding clinics including clearing house enrollments, establishing metrics for success, and assessment of current state of revenue cycle 15%
• · Works with implementation team to ensure clinic readiness and adoption of Epic workflows that improves revenue cycle performance 15%
• · Maintains proficiency in clinic revenue cycle processes and requirements 15%
• · Performs other job duties as assigned or directed 5%

Specifications

Experience

Minimum Required

• Five (5) years of clinic revenue cycle or practice management.

Preferred/Desired

Education

Minimum Required

• Associate’s degree in finance, public health, health care administration, business administration or related field

Preferred/Desired

• Bachelor’s degree in finance, public health, health care administration, business administration or related field

Training

Minimum Required

• Demonstrated knowledge of all facets of a clinic revenue cycle

Preferred/Desired

• Experience using or supporting Epic in a clinic setting

Special Skills

Minimum Required

• Knowledge of health care revenue cycle issues, trends, and processes

Preferred/Desired

Licensure

Minimum Required

Preferred/Desired