COO

Responsibilities

Compass Intervention Center (a UHS facility)

Compass Intervention Center is seeking a dynamic and talented Chief Operating Officer (COO). Our mission is to provide superior behavioral healthcare services that patients recommend to family and friends; physicians choose for their patients; purchasers select for their clients; and employees are proud of. Compass Intervention Center believes and applies the following principles: service excellence, continuous improvement in measurable ways, employee development, ethical and fair treatment of all, teamwork, compassion, and innovation in service delivery.

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POSITION SUMMARY:

The Chief Operating Officer (COO) assists the CEO in managing the operations of Compass Intervention Center. The COO provides recommendations and guidance to the Leadership Team, sets objectives, develops plans and directs activities of assigned departments/areas of responsibility. The COO plays a vital role in the strategic and long-term planning of the Hospital. As a member of the Senior Management Team, this position ensures the development, implementation and evaluation of policies, procedures, programs and services consistent with the Hospital's mission and vision.

This includes analysis, reporting and consultation to support the goals and objectives of the Hospital as well as managing and monitoring budgets and productivity improvements in all departments.

DUTIES WILL INCLUDE:

• Develop and establish operational and departmental policies consistent with the overall corporate and Hospital policies, objectives and professional standards and ensure adequate execution.
• Consistently evaluate the results of overall operations and periodically report these results to the CEO.
• Coordinates with hospital leadership and Human Resources to the lead the designing, evaluating, planning, presenting, and reviewing educational programs to meet the needs of orientation, in-service education, and continuing education of hospital personnel. Coordinates and trains existing employees on new policies and procedures with assistance from department heads.
• Presents a yearly plan for staff development based on identified learning needs of personnel, licensing, OSHA, CMS and TJC standards. Conducts learning needs assessments, makes rounds on patient care units, interacts with all departments, and serves on committees in order to identify learning needs.
• Reviews journal articles, makes recommendations to CEO on evidence based practices to consider for implementation, and distributes to the appropriate departments.
• Works collaborative and presently with staff on all units and departments to provide education, information around Quality initiatives, and support for department leadership in meeting PI goals. Assist with ensuring all deficiencies identified through the Performance Improvement analysis are addressed with appropriate solving actions. Collects, coordinates and maintains informational reports from all departments and committees as outlined in the Performance Improvement (PI) Plan.
• Serves as the facility's Compliance Officer.
• Ensures the hospital's environment is safe, clean, and well organized. Makes recommendations for resources and adequate space. Submits requests for repairs and for required equipment. Conducts quarterly safety rounds. Assists with the coordination of offices for all personnel to be most streamlined and productive.
• Maintains knowledge and understanding of The Joint Commission and CMS Standards and strategies for compliance as hospital's internal expert. Acts as the facility liaison during the survey process including other applicable state and federal regulatory agencies. Ensures timely response and oversees development and implementation of any required corrective actions. Assigns tasks as necessary to other departmental managers to assist in overall regulatory compliance.
• Reviews and analyzes root causes, patterns, or trends in data collection and informs applicable Facility management staff; helps to identify and implement corrective action and performance improvement processes.
• Provides continuous support in the analysis of performance…