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Specialist-Patient Assistance

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Baptist Medical Group (Baptist Memorial Health Care Corporation)
Full Time position
Listed on 2026-03-05
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Administers and coordinates the patient assistance program for reimbursement of pharmaceuticals, completion of charity care application as well as securing financial assistance via utilization of appropriate software. Oversees the program and it's goal obtain financial assistance and/or free medications via application process for uninsured or underinsured patients through various drug manufacturers patient assistance programs and foundations. Performs other duties as assigned.

Responsibilities
  • Works with patient and/or patient designated representative.
  • Daily reviews the EPIC system for Charity and Patient Assistance Applications that have been submitted for pre-approval.
  • Reviews charity applications.
  • Reviews for patient assistance, free drugs and drug replacment.
  • Creates, reviews, maintains and files records and reports of all reimbursement activities.
  • Communicates with appropriate parties to insure effectiveness of the program.
  • Maintains competency and effectively manages job responsibilities.
  • Completes assigned goals.
Experience - Minimum Required
  • Two years of physician or hospital billing. One year of applying for grants, co-payment and drug manufacturer assistance.
Experience - Preferred/Desired
  • Pharmacy technician. Epic EMR application. Oncology clinical or pharmacy setting.
Education - Minimum Required
  • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Education - Preferred/Desired
  • National Pharmacy Technician Certification. Associates degree or higher in related field.
Special Skills - Minimum Required
  • Proficient in use of Microsoft Office and Outlook. Knowledge of insurance billing and guidelines. Excellent skills in written and verbal communications. Skill to write legibly and record information accurately as necessary to perform job duties. Strong quantitative, analytical, and organizational skills. Advance knowledge of EMR's. Team focused individual.
Special Skills - Preferred/Desired
  • Knowledge of Epic EMR.
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