Milieu Supervisor: Behavioral Health Crisis & Care Lead

Responsibilities

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is their number one reason for working at Lakeside and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States. We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors.

Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

Job Description

The Milieu Supervisor is responsible for the supervision and safety of patients by Mental Health Technicians or Certified Nursing Assistants on designated units. The Milieu Supervisor creates a safe environment for patients, provides crisis intervention, and promotes involvement in individual/family education groups. The Milieu Supervisor provides direct patient care under the supervision of the registered nurse. The Milieu Supervisor will work with all Nursing staff to ensure Special Behavioral Treatment Plans are carried out as written by the treatment team.

Additionally, the Milieu Supervisor will take proactive steps to prevent crises on the units when warning signs become evident and provide a coach-to-team approach of problem-solving on the units. The Milieu Supervisor will be responsible for recognizing team members who need additional training with therapeutic techniques/skills and provide oversight to help improve such skills.

This opportunity provides the following:

• UHS is a challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
• 401k plan with company match for full-time and part-time positions
• Generous Paid Time Off

Job Requirements

Education:Bachelor's Degree in Special Education, Psychology, or related field preferred.

Experience: Must have 3 – 5 years of experience in hospital or healthcare setting required.

Knowledge: Must possess knowledge of psychiatric group processes, therapeutic relationships processes, age specific growth and development, limit setting and behavior management, crisis management with aggressive behaviors, and CPR training

Universal Health Services (UHS)

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune;

and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physicians’ network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

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