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Host, Hospitality ​/ Hotel ​/ Catering, Customer Service Rep

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Celtic Crossing
Full Time, Part Time position
Listed on 2026-07-31
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 10 USD Hourly USD 10.00 HOUR
Job Description & How to Apply Below

Restaurant Host / Guest Relations Specialist

We are looking for an energetic and articulate Restaurant Host to be the welcoming face and voice of our establishment. As the first point of contact, you are essential in setting the tone for every guest's dining experience, ensuring professional and warm hospitality from the moment they arrive until they leave.

Key Responsibilities
  • Warmly greeting and seating all in-person guests in a timely and professional manner.
  • Managing all phone communication
    —answering calls, taking reservations, and responding to guest inquiries clearly and calmly.
  • Effectively managing the seating chart to optimize flow and minimize guest wait times.
  • Acquiring detailed knowledge of the menu, restaurant layout, and daily specials to confidently answer general guest questions.
  • Working closely with the serving and management teams to ensure a seamless and positive experience for every patron.
Requirements & Qualifications
  • Is at least 16 years of age
    .
  • Demonstrates a proven commitment to providing high-quality customer service and gracious hospitality.
  • Has excellent communication skills
    , including the ability to speak clearly and articulately on the telephone.
  • Maintains a casual but professional appearance at all times.
  • Thrives in a fast-paced environment and can handle guest concerns with a sense of calm and professionalism.
Details
  • Pay: $10 per hour plus tip outs (great potential for higher earnings!)
  • Job Type: Full-time and part-time positions available.
Benefits
  • 401(k) matching
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Wellness resources
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