More jobs:
Manager, People and Culture
Job in
Memphis, Shelby County, Tennessee, 38104, USA
Listed on 2026-03-04
Listing for:
Endurant Disaster Recovery
Full Time
position Listed on 2026-03-04
Job specializations:
-
HR/Recruitment
Employee Relations
Job Description & How to Apply Below
Location: Memphis, Tennessee
Reports To: Senior Vice President, People and Culture (Endurant, Parent Company)
Status: Full-Time, Independent Contributor
Position Summary:
As a hands-on HR Generalist, the Manager, People and Culture will execute the daily operations of the HR department. This role acts as the "boots on the ground" for the Memphis and North Little Rock locations, focusing on administrative execution, immediate employee support, and the tactical delivery of HR and culture processes.
Key Responsibilities
HR Operations & Daily Support
- Serve as the first point of contact for daily employee inquiries regarding policies, benefits, and payroll, resolving tickets and questions within 24 hours.
- Maintain the Human Resources Information System (HRIS) by performing daily data entry for new hires, terminations, and status changes.
- Interpret and explain the employee handbook and company policies to staff and supervisors to ensure consistent application on the floor.
- Maintain physical and digital personnel files, ensuring all I-9s, tax forms, and signed policy acknowledgments are audit-ready at all times.
- Generate weekly and monthly HR metrics reports (headcount, turnover, overtime) for local leadership.
- Plan and execute logistics for company internal events, including holiday parties, summer picnics, open enrollment fairs, and quarterly town halls.
- Administer the local employee recognition program (e.g., Employee of the Month, Spot Bonuses), ensuring certificates and rewards are distributed timely.
- Manage internal communications by keeping breakroom bulletin boards, digital displays, and internal newsletters updated with announcements and birthdays.
- Coordinate "Employee Appreciation" initiatives, such as food truck visits, safety luncheons, or wellness challenges.
- Conduct and document "Stay Interviews" and exit interviews to gather actionable data on employee sentiment.
- Lead the local onboarding "culture welcome," introducing new hires to company values and team norms during their first week.
- Act as the on-site logistical support for Marketing team initiatives, such as community open houses or career fairs (e.g., booking rooms, accepting shipments, setting up tables).
- Manage the local inventory of branded swag, apparel, and marketing brochures, placing re-orders with vendors as directed by the Marketing department.
- Assist with the distribution of promotional materials to local staff or visitors as requested.
- Coordinate catering and room setup for client visits or external marketing events hosted at the facility.
- Conduct initial intake and documentation for employee complaints and workplace investigations.
- Sit in on and document disciplinary meetings and termination sessions to ensure protocols are followed.
- Guide supervisors through the mechanics of the performance review process, ensuring reviews are written, signed, and filed on time.
- Assist managers with drafting Performance Improvement Plans (PIPs) and written warnings.
- Monitor attendance tracking and issue disciplinary notices regarding absenteeism and tardiness in accordance with company policy.
- Post open requisitions to the Applicant Tracking System (ATS) and external job boards (Indeed, Linked In, local workforce centers).
- Review resumes daily to shortlist candidates and conduct initial phone screens to verify qualifications and availability.
- Handle all interview logistics: scheduling times, booking conference rooms, and printing resume packets for hiring managers.
- Administer pre-employment processes, including initiating background checks, scheduling drug screens, and verifying reference checks.
- Prepare and send offer letters and new hire packets.
- Review and audit timecards on a weekly basis to identify missed punches, unapproved overtime, or error flags before payroll transmission.
- Process bi-weekly payroll changes, including direct deposit updates, tax changes, and garnishments.
- Facilitate new hire benefits enrollment sessions and assist employees with qualifying life event…
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