Lead Labor Relations Advisor

St. Jude Children's Research Hospital is seeking an experienced and strategic Lead Employee & Labor Relations Advisor to provide leadership, guidance, and expertise in employee and labor relations matters across the institution. This role serves as a trusted advisor to leaders, HR partners, and employees by addressing complex workplace issues, conducting sensitive investigations, and promoting fair, respectful, and legally compliant employment practices.

The Lead Employee & Labor Relations Advisor oversees the day-to-day coordination and prioritization of Employee Relations activities, mentors and develops Employee & Labor Relations Advisors, and contributes to the development and execution of Employee Relations strategies, programs, and policies that support employee engagement, organizational effectiveness, and a positive workplace culture. Through proactive partnership, data‑driven insights, and sound judgment, this role plays a critical role in strengthening the employee experience and advancing St.

Jude's mission, values, and culture.

• Serve as a lead resource and subject matter expert for complex employee and labor relations matters, providing consultation and guidance to leaders, HR partners, and employees.
• Conduct and oversee complex, sensitive, and high‑risk workplace investigations involving concerns such as discrimination, harassment, retaliation, workplace misconduct, policy violations, and other employee grievances.
• Analyze investigation findings, assess organizational risk, and develop recommendations that support fair, consistent, and legally compliant outcomes.
• Mentor, coach, and provide day‑to‑day guidance to Employee & Labor Relations Advisors to support capability development, consistency in practice, and professional growth.
• Assist in establishing team priorities, managing caseload distribution, and promoting efficient service delivery across the Employee Relations function.
• Contribute to the development, implementation, and continuous improvement of Employee Relations programs, policies, procedures, and initiatives.
• Interpret and apply employment laws, regulations, organizational policies, and best practices to support decision‑making and risk mitigation.
• Develop and maintain collaborative partnerships with leaders, HR teams, Legal, Compliance, and other stakeholders to address workplace concerns and support organizational objectives.
• Analyze trends, metrics, and workforce data to identify opportunities for proactive employee relations interventions and continuous improvement.
• Support audits, reporting requirements, compliance activities, and special projects related to Employee Relations programs and practices.
• Manage relationships with external vendors and service providers, ensuring contractual obligations and service expectations are met.
• Lead team meetings and facilitate discussions that drive collaboration, accountability, and results.
• Respond to urgent employee relations matters by traveling between organizational locations on short notice to provide timely consultation, conduct investigations, facilitate meetings, and support business and operational needs.
• Perform other duties as assigned.

• Bachelor's Degree required.

• Minimum Requirement: 5+ years of experience in an employee relations or similar role handling ER activities.
• Experience researching complex human resources‑related issues and implementing courses of action.
• Experience managing audits, surveys, and performing complex reporting and analyses;
  Work Day experience preferred.
• Some experience in planning and managing delivery in collaboration with cross‑functional teams.
• Some experience guiding/ mentoring people.
• Proven performance in earlier role.

• SHRM-CP or Professional in Human Resources (PHR) OR Employee Relations Investigations Certification, preferred.

• Demonstrated ability to exercise sound judgment and maintain confidentiality in highly sensitive situations.
• Strong investigative, analytical, and problem‑solving skills.
• Exceptional consultation, conflict resolution, mediation,…